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Not for emergencies. Call 911 for medical emergencies or 811 for non-urgent health advice.

OntarioVirtual Pharmacist

Sprains & strains

Twisted an ankle or pulled a muscle? Pharmacist-prescribed NSAIDs plus ice and rest get you moving sooner.

  • Phone or video consult
  • Free delivery
  • Free with OHIP

Who this is for

All ages. Inability to bear weight, deformity, or numbness is referred for in-person assessment.

Common symptoms

  • Pain with movement of a joint or muscle
  • Swelling or bruising
  • Injury in the last 72 hours

When we'll refer you instead

If any of these apply, we send you to the right care instead — no charge, no wait.

  • Can't bear weight
  • Obvious deformity
  • Numbness or severe swelling

Other conditions we treat