How it works
From "something's off" to a prescription in your hand — without leaving your couch (unless you want to).
Ontario Virtual Pharmacist is an Ontario pharmacist-led service. You don't need a doctor's appointment — a pharmacist can assess and prescribe for 19 minor ailments, directly. Consult online or in person, delivery or pickup.
- 01
Tell us what's going on
Pick your condition from 19 options, answer a few screening questions, upload a photo if useful, and enter your Ontario health card info. Three minutes on your phone.
- No account needed to start.
- We ask only the clinical questions your pharmacist needs.
- Pause and come back via email link if you need to.
- 02
Pharmacist reviews — virtually or in person
An Ontario-licensed pharmacist reviews your intake. Choose a phone or video call — they call back as soon as they're available — or visit a participating pharmacy near you for an in-person consult.
- Calls come from a verified Ontario number.
- In-person walk-ins welcome after intake.
- If your case isn't right for us, we refer you — no charge.
- 03
Delivery or pickup, your choice
If a prescription is appropriate, pick how you want it: free standard same-day (order before noon, GTA), Uber Direct rush same-day at cost (noon to 6 PM), free next-day anywhere in Ontario, or free pickup at your assigned participating pharmacy.
- Tracking link sent by SMS and email for deliveries.
- Pickup is typically ready the same day after the pharmacist's review.
- Visit summary emailed after the consult.
What it costs
- $0 — consult and most delivery are free with an Ontario health card.
- Uber Direct rush (after noon) is charged at cost and shown before you confirm.
- If a prescribed medication isn't covered by ODB, we tell you the cost before dispensing so you can decline.
What it isn't
- Not a replacement for a family doctor.
- Not for emergencies — call 911.
- Not for chronic conditions or ongoing care.
- Not for conditions outside the 19 — we'll refer you out.