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Not for emergencies. Call 911 for medical emergencies or 811 for non-urgent health advice.

OntarioVirtual Pharmacist

Urinary tract infection (UTI)

Burning with urination, frequent urges, or lower-belly pain? Most uncomplicated UTIs in women are treated with a 3-day course of antibiotics.

  • Phone or video consult
  • Free delivery
  • Free with OHIP

Who this is for

Non-pregnant women, ages 16–65. Male patients and recurrent UTIs are referred to a doctor.

Common symptoms

  • Burning or pain when urinating
  • Needing to pee often
  • Cloudy or bloody urine
  • Lower abdominal pressure

When we'll refer you instead

If any of these apply, we send you to the right care instead — no charge, no wait.

  • Pregnant
  • Flank (back) pain or fever
  • Blood in urine with other symptoms
  • UTI more than 2x in 6 months
  • Male patient