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Not for emergencies. Call 911 for medical emergencies or 811 for non-urgent health advice.

OntarioVirtual Pharmacist

Nasal congestion — Ontario pharmacist consult

Last updated .

Blocked, stuffy nose or sinus pressure from a cold? A pharmacist can recommend what will clear it, and spot when it needs a doctor instead.

  • Phone or video consult
  • Free delivery
  • Free with OHIP

Who this is for

Adults and children 6 and older with cold-related congestion. Symptoms past 10 days and high fevers are referred to a doctor.

Common symptoms

  • Blocked or stuffy nose
  • Runny nose or sneezing
  • Pressure around the cheeks or forehead
  • Started with a cold

When we'll refer you instead

If any of these apply, we send you to the right care instead — no charge, no wait.

  • Fever of 39°C or higher
  • Lasting more than 10 days, or better then worse
  • Swelling or redness around the eye
  • Severe headache or stiff neck
  • Trouble breathing