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Not for emergencies. Call 911 for medical emergencies or 811 for non-urgent health advice.

OntarioVirtual Pharmacist

Head lice — Ontario pharmacist consult

Last updated .

Found live lice or nits in your child's hair? A pharmacist can pick the right treatment and explain how to stop it coming back.

  • Phone or video consult
  • Free delivery
  • Free with OHIP

Who this is for

Children 2 and older and adults with head lice. Babies under 2, eyelash lice and infected scalps are referred to a doctor.

Common symptoms

  • Live lice seen on the scalp
  • Nits (eggs) close to the scalp
  • Itchy scalp, especially behind the ears
  • Others at home or school have lice

When we'll refer you instead

If any of these apply, we send you to the right care instead — no charge, no wait.

  • Child under 2 years old
  • Open sores, pus or swollen glands
  • Lice in eyebrows or eyelashes
  • Two treatments have already failed
  • Lice in body or pubic hair