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Not for emergencies. Call 911 for medical emergencies or 811 for non-urgent health advice.

OntarioVirtual Pharmacist

Dry eye — Ontario pharmacist consult

Last updated .

Gritty, burning or tired eyes that get worse with screens? A pharmacist can recommend the right eye drops and eyelid care.

  • Phone or video consult
  • Free delivery
  • Free with OHIP

Who this is for

Adults with mild dry eye in both eyes. Painful, very red or one-sided eye problems are referred to an eye doctor.

Common symptoms

  • Gritty, sandy or burning eyes
  • Both eyes affected
  • Blurry vision that clears when you blink
  • Worse with screens, wind or dry air

When we'll refer you instead

If any of these apply, we send you to the right care instead — no charge, no wait.

  • Eye pain or light sensitivity
  • Vision loss that doesn't clear
  • One very red eye
  • Recent eye injury or surgery
  • Contact lens wearer with a red eye