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Not for emergencies. Call 911 for medical emergencies or 811 for non-urgent health advice.

OntarioVirtual Pharmacist

Dandruff — Ontario pharmacist consult

Last updated .

Flaky, itchy scalp that dandruff shampoo hasn't fixed? A pharmacist can prescribe a medicated shampoo or a short-term cream for flares.

  • Phone or video consult
  • Free delivery
  • Free with OHIP

Who this is for

Adults and children with dandruff on the scalp or face. Hair loss, possible psoriasis and widespread rashes are referred to a doctor.

Common symptoms

  • White or yellow flakes on the scalp
  • Itchy scalp
  • Red, flaky skin by the nose, eyebrows or ears
  • Worse in winter or with stress

When we'll refer you instead

If any of these apply, we send you to the right care instead — no charge, no wait.

  • Hair loss in patches
  • Thick silvery patches or pitted nails
  • Rash spreading over the body
  • Weakened immune system
  • Pus, oozing or crusting